Resume

Recent Work Experience

Assessed needs and teaching challenges to develop customized solutions and training for diverse schools, academic disciplines, personalities, and teaching contexts
Transformed complex technical WCAG requirements into accessible, approachable, and actionable resources for non-technical personnel to meet the needs of all students, in particular students with disabilities
Defined responsibilities and proposed workflows for a first-of-its-kind position within the institution
Redesigned online courses for the Course Design Institute (CDI) and Graduate Teaching Assistant Program (GTAP), improving online user experience for hundreds of users and supporting the adoption of Blackboard Ultra
Empowered faculty to enhance their teaching through workshops focused on: improving course accessibility (UDL and document accessibility), redesigning and remediating course materials (readings, PDF, syllabi, lecture slides, Blackboard), integrating AI tools, creating media, and implementing effective teaching strategies.
Played a key role in the strategic planning and execution of major initiatives, including Teaching Day conferences, Digital Projects Cohort, and CDI
Active member of working groups around evaluation and improvement of employee onboarding, employee engagement, Generative AI in Teaching (GAIT), and instructional innovation (IIC)

Managed the Instructional Design Team for four months during the rapid response for instructional continuity during the COVID-19 pandemic. Initiatives included:

Design, development, and implementation of FLEX Camp, an intensive 3-day virtual instructor-led training program with asynchronous resources, enabling over 200 faculty to transition to effective online instruction during the COVID-19 pandemic
Production of Online Teaching in 10 Minutes, a microlearning video series to address urgent instructional continuity needs; videos averaged over 400 views each, demonstrating a high rate of engagement and utility
Training of 60 additional LAI staff to handle the anticipated extra Blackboard call volume
Management of project workflows and realigned staff priorities in coordination with school program directors and departmental leadership to meet urgent university-wide needs

Spearheaded the redesign and standardization of Blackboard course templates and team documentation, resulting in improved workflow efficiency and consistency in online course development
Designed and developed four concurrent course projects per semester in collaboration with faculty SME, media producer, and instructional technology team, meeting deadlines and Quality Matters standards

Coordinated the end-to-end development and production lifecycle for specialized assessment projects.
Managed communications, scheduling, and workflow between internal and external stakeholders, including government clients and materials vendors, ensuring project alignment and timely delivery.
Conducted rigorous quality control (QC) reviews and user acceptance testing (UAT) on physical and digital assessment materials to ensure accuracy and usability.
Responded to Requests for Proposals (RFPs), onboarding new clients, and maintaining and expanding existing contracts

Supported marketing department and national sales force for college-level math textbooks and technologies – analyzed sales data, created reference guides, and identified sales opportunities
Worked with team to ensure books and materials reflected pedagogy, curriculum, and marketing goals
Provided on-campus training and support for Pearson’s MyMathLab course management system

Training Skills: Instructional Design, ADDIE- and SAM-style Developments, Accessibility Standards (WCAG), Accessibility Document Remediation, Content Development, Educational Technology, In-Person Training, Virtual Instructor-led Training (VILT), Universal Design for Learning (UDL), Adult Learning Theory
Technical Skills: Articulate Storyline and Rise, Camtasia, Adobe Creative Suite (Acrobat, Rush, Premiere Pro), Learning Management Systems (Blackboard, Canvas), Microsoft Office (Word, PowerPoint), Google Suite, Zoom (including advanced webinar and collaborative tools), Monday.com, Microsoft Project, JIRA

Relevant coursework: